While employers look for candidates with skills and training needed to perform a specific job (hard skills), they’re also interested in hiring employees who have developed soft skills that are important to getting work completed in a team environment. Hard skills might be things like: knowing HTML for coding, taking and recording a patient’s vital signs, or completing a lab test. Soft skills are interpersonal, or people skills. They often include communication and listening abilities, as well as empathy and  work ethic.

Check out this video series to learn more about soft skills.